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Writer's pictureMelinda G

How to cancel CenturyLink service?

To cancel CenturyLink service, follow these steps:

  1. Review Your Contract:

    • Check your contract or service agreement for any cancellation terms or early termination fees. This will help you understand any potential charges or requirements.

  2. Gather Account Information:

    • Have your account number, service address, and any relevant personal information ready. This will make the cancellation process smoother.

  3. Contact CenturyLink Customer Service:

    • Call CenturyLink’s customer service at 1-888-653-7618. Speak with a representative to initiate the cancellation. Be prepared to verify your identity and provide account details.

  4. Follow Instructions:

    • Follow the representative’s instructions to complete the cancellation process. You may need to return equipment or complete additional steps.

  5. Confirm Cancellation:

    • Ask for a confirmation number or email verifying the cancellation. This ensures you have proof in case of any disputes.

  6. Check for Final Bill:

    • After cancellation, monitor your account for any final bills or charges. Ensure all equipment has been returned and fees have been settled.

  7. Update Payment Information:

    • Remove your payment information from your CenturyLink account to avoid future charges.

By following these steps, you can effectively cancel your CenturyLink service.



CenturyLink Customer service

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